Geeky Rockstars Are Nice, But They Don't Sell Like Relevance

I just read an interesting blog post from Andrew Austin on the YourStoryAlive blog. Entitled "Corporations Aren't People - People Are People" - it praises the current Intel TV campaign for adding a human touch to the brand.


That's nice, but I don't believe "nice" sells in today's market
While I kind of like that commercial and agree it adds a human touch to Intel, I don't believe it increases my affinity for their brand or likelihood to purchase or recommend Intel (Net Promoter Score). Note that I purchased a laptop in the last 30 days and actually bought one with an AMD chip.

I have long been an advocate of the need for brands to build meaningful connections with consumers. However, I feel in this case that the ad may be a little self indulgent, particularly in consideration of the economy. It's more about Intel than the consumer. Right now, most consumers need value and trust.

Why Hyundai's Assurance Left the Competition in the Dust
To this point, this is why Joel Ewanick of Hyundai was recently awarded Brandweek's Grand Marketer of the Year '09. He made their marketing about the consumers, not Hyundai. Ewanick puts it this way:
“We kept saying, ‘Why aren’t you buying a car right now? You say you want to buy one, but you’re not doing it!’”... Finally, he hit pay dirt. “It turned out they were in a fearful state. And once you understand that fear, then you can come up with something like Assurance.”

Now that is marketing that is relevant to consumers right now. Most importantly, it worked! "Hyundai Motor America and its affiliate, Kia Motor America, accounted for 8 percent of the new-vehicle market in the United States in August, more than Chrysler’s 7.4 percent." Read more about Hyundai's recent success in this New York Times article "With Low Prices, Hyundai Builds Market Share."

The first TV spot in the series even starts with the statement "This is a car commercial, but it's not about cars... it's about the people who buy them." Note it didn't say "it's about the people who make them."


Hyundai's doing it right! That's my two cents... and those two cents mean more to me now than they did a year ago,